SAP Support Center
Business Solutions
CSS implements and professionalizes your SAP Support organisation :
- Based on ITIL methodology, we provide a clear solution to set up, manage and improve a SAP support Center.
- We help you to reduce maintenance costs and license fees.
- We improve the service performance of your support organization.
- We ensure your support organization is the company primary point of contact for all questions and problems related to SAP and SAP software.
- We build and manage a permanent, formal support organization consisting of experienced Business and IT staff.
- We allow a continuous business improvement.
- We maximize ROI on SAP investment.
- We prepare certification for SAP Customer Competence Center.
- We assist you to take into consideration off shoring possibilities inside your SAP support organisation.
- We advise and implement off shoring solution following the specification of your industries. Since many years, we have proven experience of off shoring deployments.
